Closing your account unlinks your phone number and the associated login ID and password are no longer valid. Effectively, you cannot log in/signup to PayGyft anymore with these tokens.


After receiving your request, our team will contact you to confirm the reason for closing your account (We have witnessed that users are asking for closure have a different issue in reality and it helps us to answer their concerns)


PMLA (Prevention of Money Laundering Act) guidelines - section 12, point no. 3 & 4 and PPI guidelines para 6 point no. 6.3 requires your transaction logs to be stored for a period of up to 10 years post the deletion of an account. This data is stored and would never be shared with any third-party. Only government agencies mandated under the law to obtain information will have access to this information, through a legally compliant data request.