PayGyft
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1800 572 9748
Knowledge base
General
FAQ
7
What is PayGyft?
How it works?
How does a customer benefit from using PayGyft?
Is PayGyft account safe in case of mobile is lost?
What are the risks associated with PayGyft?
View all 7
Getting Started
5
How can a customer register for PayGyft?
What documents are required to register for PayGyft?
Is there any registration fee?
Why should a customer use PayGyft?
Are there any hidden charges for using PayGyft?
Security Tips
2
Security tips for PayGyft Wallet
Security tips for PayGyft Prepaid Card
Getting started with us
Your account
16
How secure is PayGyft?
How can customers ensure that PayGyft account is accessed by them only?
Can a customer have multiple PayGyft Accounts?
What is the Login password?
How can a customer reset MPIN or Login password?
View all 16
Know Your Customer (KYC)
2
What documents are required for me to become a Full KYC customer?
KYC Category
Prepaid Wallet and Cards
Prepaid Card
25
What are the features of prepaid card ?
Is PayGyft RuPay Card a credit card or a debit card?
Why do you need a prepaid card?
What advantages do customers have over other similar cards/service?
Does the customer need to get a new credit card or open a new bank account?
View all 25
Add Money
4
Can I add funds to PayGyft Wallet through Credit Card?
How do I load/get money in my PayGyft Prepaid Account?
I am unable to top up my PayGyft Prepaid Account. Why?
What happens when while loading funds in PayGyft Prepaid Account, money is debited from my other bank card / account but is not reflecting in my PayGyft Prepaid Account?
Prepaid Wallet
10
Can I withdraw/transfer PayGyft wallet balance to my bank account?.
What is PayGyft Prepaid Account and Card?
Where can I spend the money available in my Prepaid Account?
What is "Send/Transfer Money"?
When will the person get the money?
View all 10
Request Money
2
What is "Request Money"?
Will I be charged for requesting money or at the time sent money gets credited to my PayGyft Wallet?
Cashback, Deals and coupons
Cashback
9
How long does it take for my Cashback on card transactions?
Is there any limit to the number of cashbacks I can get?
How does PayGyft provide Cashback to its Members?
What does Pending, Confirmed, and Declined Cashback mean?
How can I withdraw my earned Cashback?
View all 9
Offers
2
There was an offer I saw but it no longer exists on the app. How can I get it?
What if I cannot find a retailer I am looking for, or if I would like to suggest a new one?
Gifts
0
Coupons
0
FAQs
Shipping FAQs
0
Orders and refunds
Your order
3
Can a customer directly transfer money to PayGyft from bank account?
If transaction is not processed, is money refundable?
Are there any denominations for reload?
Information collected
Privacy policy
0
Opt-out policy
0
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